I have recently purchased your ISO in a box product, using Activ-Lite, and worked with Tina Hall to get our new QMS system implemented and through the external audit so I wanted to give you some feedback on how I felt it worked from our point of view.
Tina was with us for 5 days to help us get the system set up and from the very start she was efficient, pro-active and enthusiastic about what she had to do. She worked tirelessly for the 5 days to get everything set up and I found her a pleasure to work with. She was obviously incredibly knowledgeable about ISO and managed to tread the fine line between listening to how we wanted to set things up and making sure that we did actually fulfil the requirements of the standard. She offered very sound advice and was a valuable resource to me in making sure I understood what we would need to do once she left us with the system.
I’m pleased to say as well that we’ve had excellent support from her after the system was put in place and were very fortunate that she kindly volunteered to be here with me on the Stage 1 audit to make sure it went smoothly. At no time during the implementation have I had cause to be concerned that we couldn’t achieve the award (thanks to Tina giving us such a clear and concise breakdown of what was needed) and knowing Tina was only a phone call away to clarify any points I was confused over (which were more than a few!!) was really reassuring.
I’m sure it’s a testament to Tina’s hard work that we sailed through the stage 1 and 2 audit with no non-conformances or concerns raised. The auditor was very complimentary about Activ and the system we had put in place and this was very definitely attributable to Tina and the effort she put in.
I really enjoyed having Tina to assist us with ISO. She made it a fairly painless process and has given me the confidence to feel that we will be able to maintain the system from this point and have smooth internal/external audits in the future. I enjoyed having her in the office and she proved very adept at ensuring that the other staff were doing what they needed to do which reduced the pressure on me considerably.
I wouldn’t hesitate to recommend either Equas or Tina to another organisation considering going for ISO certification. I am extremely grateful to Tina that we’ve gone from having no QMS to Certification in less than 3 months without any issues – not the drawn out, painful process I was expecting from ISO at all!Director of Finance and Corporate Services. Community Development Foundation
ICTS Havant Ltd became aware of the CE marking requirements for Construction Industry Structural Steel and sought to obtain expertise from a consultancy organisation to help us implement the necessary requirements. We chose Equas Ltd and their consultant, Steve Sears, who guided us through the process and provided all the documentation and associated improvements needed to meet with the standard.
We have just had our Notified Body audit, and have been certified to BS EN 1090-1 without any issues or non-conformances.
I would like to thank Steve for all his hard work throughout the process and would recommend him and Equas to any company wishing to implement BS EN 1090, or any other British or International standardsProject Manager, ICTS Havant Limited
I just wanted to let you know that the certification audit went well this week and we should have confirmation of our certification next week from the UKAS-accredited auditors.
Thanks to Tina hall and Steve Sears for all their hard work, advice and support during implementation of the Information Management System – I have learnt a lot from both of them, and everyone at Equas has been invaluable in creating our IMS. I know my colleague Simon is very grateful for your help as well. Even if the Health & Safety Internal Audit was a little scary at the time, it put us in a strong position for the certification audit. Please pass on a special mention to Andrew Clark (my Activ guru!) and Julian Russell for all their support too. Activ is a brilliant tool and I will happily recommend it, and Equas, to other companies as you have been a pleasure to work with.
Huge thanks again and I wish you all well.Quality Manager: Rajapack, Bedford
When I first approached Equas about ‘ISO in a Box’ I inferred from the name that we would be offered a ‘ready-made’, ‘one size fits all’ solution to our QMS requirements, which we knew was not what we wanted.
We were very pleasantly surprised that this was not the approach that Equas took at all.
Julian Russell, our Equas consultant, provided a very professional service. He understood our (probably unusual) requirements and tailored the service to meet them perfectly.
We started the project with Equas in late November 2012 and received our certification on 15th March 2013.Coralbyte Computers Ltd
Activ is a fabulous product and it certainly helped us achieve ISO 9001 and ISO 14001 more quickly and easily than if we had gone down the conventional paper-based route. Jonathan Lea, our Consultant, knew his stuff and was very helpful in keeping us on track and getting us certified.
I have recommended Activ to our sister companies in USA and I think they can see the benefits but so far they haven’t taken the bait – keep in there!Operations Director, Ultima Displays
My experience with Equas and the ‘ISO in a Box™’ system has been a very good one. Equas were able to move to our pace and adjust accordingly as our needs and requirements changed. The Activ software is also easy to use and has been thoughtfully developed. I would have no hesitation in recommending this company.Chief Operating Officer. NYNet Ltd
An absolutely outstanding service doing exactly what you said you could do, on budget and on time.
I am hugely impressed. Thank you.Fox Delta Security
I would like to thank Andrew and Jonathan on getting DHR the ISO 9001:2008 standard. Activ system proves that when used correctly all the documents and procedures are at your finger tips. The managers and office staff have had no problems getting used to the new system, and are now reaping the benefits. We have now had two external audits (MCS and ISO 9001), both have been completed within one day and both auditors have been very complimentary about the ISO in a Box™ methodology and the Activ SystemDawsetway Heating and Renewables
An excellent service and an excellent product. The structure and format of your product and consultancy has provided a sound basis for Arch to gain ISO 9001 and 14001. It might have seemed painful at times but no doubt it would have been much worse without it! Thanks a lot.Arch (North Staffs) Ltd
Posted on the Career Change Wales website www.careerchangewales.co.uk:
Congratulations go to all staff and associates of CCW-Training Academy following our successful ISO 9001:2008 assessment. I am delighted that we have achieved this Quality Management System and would like to thank Mark Pendleton of ‘ISO in a Box’ for his professional services. No doubt this achievement will give our clients added values to their training and in particular to our ReAct funded clients.Career Change Wales