My company has been preparing for the ISO 9001 audit. The audit actually took place on the 12th March 2019. The auditor passed my company with flying colours, I am now awaiting the official accreditation.


I wish to draw your attention to Karen Francis who assisted and directed me to this point. I met Karen for the first time on the morning of my first pre-audit. Karen is professional to the highest degree; her knowledge and drive is second to none. More importantly her drive to pursue a successful outcome for her client is evident throughout. Her availability, even out of hours is refreshing in this time of lack of aftersales.


Karen spoke to me the day before my planned audit and expressed that she would be with another client on the 12th, but should I need her I was to leave a voicemail and she would come back to me when she could. I would like to pass on my sincere thanks to Karen for her help, guidance and support throughout this process. It is a refreshing change to find someone within the business world who offers an exceptional service for their client. Karen personifies this.

Jason Burrage, Managing Director

Discreet Security Ltd

Consultant(s): Karen Francis 

We worked on our 14001 and 9001 project with Alex Mullett. Throughout the project, from the kick-off meeting until certification, Alex was extremely supportive, knowledgeable and always available with practical advice. We were very keen to run the system and the audits ourselves – Alex was really patient in explaining exactly how and why we could achieve this. Thanks Alex!

Mostafa Al Hadla, Business Planning & Excellence Manager

Brompton Cross Construction

Consultant(s): Alex Mullett 

We have passed our stage 2 audit and are now officially ISO 9001 certified. ACTIV has  made the process very easy and has contributed greatly to achieving this, many thanks for your help in getting it off the ground for us.

Andrew Connolly

Liam Connolly Roadfreight

Alex was a pleasure to have with us during the time of our application. Our senior management team were very happy with the outcome and his efforts.

Shane Newton

D & K Facilities Maintenance Limited

Consultant(s): Alex Mullett 

A very good project (ISO 9001 and ISO 14001). Due to Alex’s commitment and professionalism we are now going for 18001 with Equas.

It was wonderful to have Alex helping us gain the ISO Certificates, we could not have achieved this without him. Alex has been helpful, patient, enthusiastic and extremely supportive throughout the process. Alex is a valuable asset to the company!

Rajul Sonigara

Gentlecraft Limited

Consultant(s): Alex Mullett 

Having had the pleasure of working with Julian before in a managerial capacity with a larger company, it was a pleasure to engage with him again on our own Company accreditation. Undertaking this project was quite daunting and very intensive at times but his knowledge of our industry and professionalism ensured for a smooth path to final audit. Julian’s approachable, helpful and responsive style make him stand out in his field of expertise and I would have no hesitation in recommending him or his Company. Thanks for everything!

Martin Randall

Vale Prestige Chauffeurs

Consultant(s): Julian Russell